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Frequently Asked Questions | HALE REFRIGERATION

Frequently Asked Questions

Q: Can Hale Refrigeration work on my Maytag/Kenmore/Whirlpool/Frigidaire Refrigerator?

A: While we strive to accommodate all of our customer’s needs, we do not currently offer service or repair for residential refrigerators. It is best to contact your manufacturer or retailer for authorized service and repair representatives.

Q: Then what CAN Hale Refrigeration work on?

A: We’re glad you asked! In fact, there’s a strong chance that you’ve already enjoyed our quality of work and service without knowing it! Hale Refrigeration currently contracts with vendors such as: Coffee Bean and Tea Leaf, Tender Green’s, Baskin Robbins, and other restaurants for service, repair and maintenance programs. We pride ourselves in maintaining strict standards for our work and take into account our client’s needs as well as their customer’s.

Q: Do you do wholesale or will call of parts?

A: Unfortunately to uphold our standards and quality of work, we do not offer parts for sale to the general public. If you have specific needs or requests you can always¬†call or email us and we’ll be glad to point you in the right direction.

Q: Do you offer quotes and bids on projects?

A: Yes! We are more than happy to evaluate your jobsite and needs to provide you with an estimate. For more information and details on any projects or construction you may have, feel free to email or call our office during business hours so we can help your vision become reality.

Q: Why should I choose Hale Refrigeration over someone in the phonebook?

A: Established in 1953, we have over 60 years of experience in the air conditioning and refrigeration industries, Hale Refrigeration mandates that our technicians be EPA certified with a universal license. With adherence to their strict standards, you can be assured that we will operate efficiently and in an environmentally friendly manner.

Q: Do all refrigerators and air conditioning units require maintenance?

A: Yes! Maintenance is the singlemost critical step in ensuring your equipment will run optimally and greatly reduces the chance of failure. While other companies may push for replacement of parts or equipment after failure, it is our philosophy that when properly maintained the unit will have increased longevity and functionality.